System Specialist - Operations department

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We are looking for a technical person to fill this role as System Specialist in our operations department in Oslo.

The System Specialist is responsible for providing technical support in the day to day operations of all or specific products and services offered to Nord Pool’s customers.

Role and responsibilities

  • Maintain subject matter expertise in applications for production systems and maintain knowledge on all new and upcoming technologies to be implemented in production
  • Provide technical support to all production activities in relevant IT systems.
  • Possess strong communication and training skills including the ability to communicate technical information to non-technical users.
  • Support in continuous improvement of business processes to meet customer expectations and to secure robust IT operations.
  • Perform testing of relevant operational and customer facing platforms.
  • Contribute to the development of Nord Pool’s trading and market coupling platforms and product offering.
  • Deliver excellent customer service during day to day operations.
  • Coordinate and pursue in-house improvement and developing effective and streamlined business processes.
  • Participate in Nord Pool’s development projects across the European power markets.
  • Be part of our 24/7 rotational duty arrangements related to operations including weekend and night shifts on-duty obligations

Qualifications and experience

  • University degree within programming, computer science, informatics, science, engineering or energy.
  • Experience in usage of IT tools for monitoring, efficiency and support purposes.
  • Experience from operations that is dependent on complex IT infrastructure
  • Experience and interest in IT and how technology can be used to improve business processes and increase the quality in our service delivery towards customers
  • Insight in software development processes and lifecycle architecture 
  • Experience and interest in IT and how technology can be used to improve business processes and increase the quality in our service delivery towards internal and external customers and stakeholders 
  • The potential to develop your capabilities within the following areas: 
  • operational (business) processes and procedures 
  • energy markets and market design 

Desired characteristics

  • Excellent attention to details and a structured working style
  • Analytical skills and commercial attitude
  • Curious technology mindset and excited about infrastructure and configuration management.
  • Service oriented, strong relationship building skills and a team player
  • High level of energy, drive, enthusiasm and commitment
  • Ability to work under pressure, in a fast moving and challenging environment
  • Excellent English skills both written and oral in addition to being fluent in one of the Scandinavian languages.
  • Must identify with our corporate values: Together, with Integrity, towards Excellence

Due date: as soon as possible.

Or, know someone who would be a perfect fit? Let them know!

Together with Integrity towards Excellence

This is our value statement and it is what guides us in everything we do, from working with customers to working with each other.

We are a medium-sized international company with colleagues from 23 different countries. They include experts in programming, power markets, trading, laws and regulatory frameworks, to name just a few. We are a trusted partner and advise customers across the globe on creating efficient, simple and secure power markets. This involves continuous communication and a visible presence, not just in Europe but globally. We are big enough to be a serious player on the European energy markets but small enough for people to know each other on first name terms.

Already working at Nord Pool Group?

Let’s recruit together and find your next colleague.

  • Jose Felipe Mejia Bernal
  • Magnus Enckell
  • Nicholas Sharaf
  • Stina Johansen
  • Yana Malolitko
  • Yevgeniy Polkhovski

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